Modern Cozy 2BR South Loop Retreat Near McCormick

Horrible management but good location Positive: Location was good, even the property was nice and cosy, kitchen was good. Negative: First of all, we were not told that parking is to be paid in advance, we were standing in there freezing weather and the representative was busy collecting money, we paid the parking fee in advance, but didn't get the keys for atleast 2 hrs, even after that the one key was faulty and the manager knew that it not working properly and finally got the keys in night around 9. It was very unprofessional. There was one bedding missing but was provided and no room cleaning provided during stay....feel free to reach out for more details...will be posting a detailed review on Google and booking.com for other customers. Thanks